Frequently Asked Questions

SCHEDULING QUESTIONS


Q: How long will scheduling a power washing service take?

A: Typically scheduling your services with Perfect Power wash takes 5-10 minutes, but our customer service team is available 7 days a week to answer all your questions.

Q: What are your rates for the different services you perform?

A: From our office in Akron, we use the latest in satellite technology to get an accurate measurement of your home. This ensures that all services are priced with precision. You’ll never have to wait at home for an estimator to arrive and take time out of your day.

Q: How can I pay for power washing services?

A: You can place a credit or debit card on file during the scheduling process. Your card WILL NOT BE CHARGED until the day after service is completed.

Q: Will I be charged immediately?

A: No, we will not charge you until after the services are performed to your satisfaction. We guarantee to deliver the best results possible for your property using our safe and effective processes, or your money back.

DAY OF SERVICE QUESTIONS


Q: Do I need to be home for you to perform services?

A: No, you do not have to be home on the day of your service. As long as we have access to a working water spigot and your doors and windows are shut, we’ll be in and out without any interruption to your day.

Q: What time will you be at my home?

A: You will receive a text when your technician is on the way. While we cannot give you an exact time, our power washing technicians work from sunup to sundown to maintain an accurate schedule.

Q: How long will it take to perform power washing services?

A: Each job is unique, and we take as long as is necessary to clean each affected surface until it’s perfectly clean.

Q: What happens after the service is completed?

A: In general, we do everything we can to ensure 100% customer satisfaction. If you are home on the day of service, our technicians will show you around the property after the work is complete. However, if you are not home, we will notify you upon service completion. Should anything arise, do not hesitate to reach out to our friendly customer service staff.

MISCELLANEOUS QUESTIONS


Q: Does power washing my home and exterior surfaces really increase its value?

A: Absolutely! A power washed home can add up to $15,000 to the sale price, according to the National Association of Realtors.

Q: How often should I power wash my home?

A: Every home will benefit from a yearly cleaning of all surfaces, helping maintain their value over time and preventing costly repairs.

Q: What certifications do you hold?

A: We’re members of the PWNA (Power Washers of North America), and hold current certifications on every service that we perform. We carry millions of dollars of insurance. We’re also members of many industry associations pertaining to home cleaning and maintenance. A full list can be found on our accreditations page.

Q: Can I have the same team that performed services last time?

A: We get this question all the time, and we’ll do our best to accommodate it.

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